REFUNDS AND EXCHANGES
Here at Adore J’adore we aim to provide our customers top quality and luxurious hair extensions. All hair extensions, wigs, closures and frontals goes through an extensive review process before being shipped out to our customers. With that being said, we have a strict NO REFUND or EXCHANGE POLICY as all sales are FINAL! Please also be advised that Adore J'adore extensions are 100% virgin hair. Each bundle comes from a different donor therefore color, texture, and wave pattern are never guaranteed. We try our best to match each order accordingly.
All products and extensions are shipped through USPS.com.
Please allow up to 5-7 business days for processing & shipping. During holidays and/or promotional sales please all 7-10 business days for processing & shipping. Tracking confirmations will be available via email once your package has shipped. All packages require signature for delivery. In some rare cases, packages are returned due to the customer labeling incorrect shipping information. For those cases, customers must repurchase shipping fees packaged to be reshipped to the correct address.